Thank you. The engagement detail you submitted has reached the practice directly. An analyst will read it, review the renewal calendar or audit posture you described, and respond within one business day to schedule the first call. No autoresponder sits between your note and the person who will work it.
Our intake sequence is built to give you a usable recommendation before any fee conversation. The first two calls cost nothing and carry no obligation. If we are not the right firm for your situation, we tell you on the second call.
A senior analyst reviews your note and replies to schedule a forty five minute first call. We send a short list of documents worth having on hand so the call is substantive rather than introductory.
We work through the contract, the renewal calendar, the audit posture, and your current spend range. The goal is a shared, accurate picture of where the leverage actually sits before anyone proposes anything.
On the second call we tell you what we would do, in what sequence, on what timeline, and whether the engagement is worth running at all. If the answer is no, you keep the analysis at no cost.
Everything you described is held in confidence. We do not share engagement detail with Microsoft, with resellers, or with any partner, because we hold no relationship with any of them. We are independent buyer side advisors. We earn nothing from products sold or renewed, only from outcomes delivered against your contract. That independence is the entire point of the firm.
If your situation is time sensitive, a Microsoft audit notice with a response clock running, a renewal inside ninety days, or a true up deadline, note that in your reply when the analyst writes back and we will move the first call forward. For background while you wait, the EA renewal negotiation and audit defense pages set out how we approach each.
A few starting points that mirror the questions we ask on the opening call. Reading them ahead makes the first conversation faster and sharper.